Q1. Can I have the sample?

Yes, we provide the sample for you to test and check product quality，but express fee need to arrange by customer.

 

Q2. What is the lead time?

For the cargo, it will estimated take 25 to 35 days.

 

Q3. What is the MOQ requested for the order?

Common style don’t have MOQ requests, but for customized box , should be 1000 box, if bags should be 20000pc.

 

Q4. How do you ship the goods and how long does it take to arrive?

We usually ship by DHL, UPS, FedEx or TNT if sample. It usually takes7-10 days to arrive. If big order will ship by sea or by express, according to customer requests.

 

Q5. Can you do OEM?

Yes, we provide OEM and ODM service.

 

Q6. What is your warranty?

Normally, we provide 1 years warranty.

 

Q7. What is your payment method?

We usually accepted the 30% T/T deposit and balance payment before shipment. For the other payment method also can be negotiated.

 

Q8. What is the price?

Please leave your whatsapp or email address. We will send details to you.

 

Q9. Catalog

Please leave your whatsapp or email address. We will send catalog to you. Or download in our link.

 

Q10. What size for V60 style? How many pieces in each bag?

V60 style have V01 and V02 size. Color white and brown, each bag have 100pc.V01 brown $0.9/bag, white $1.02/bag. V02 brown $1.07/bag, white $1.2/bag.

 

Q11. What size for cone style? How many pieces in each bag?

Cone style have U101 U102 #2 and U103 #4 size. Color white and brown, each bag have 100pc.U101 brown $0.9/bag, white $1.02/bag. U102 brown $1.07/bag, white $1.2/bag.U103 brown $1.42/bag, white $1.52/bag.

 

Q12 what is the thickness and gram for washable kraft paper?

We have 0.2mm 120g/sqm, 0.35mm 230g/sqm, and 0.55mm 350g/sqm style. Roll size 1.5*100m.Common color white, brown, black and grey. Other color see swatch color.

 

Q13 what is the MOQ for washable kraft paper.

For common color white, brown, black and grey, we normally have stock in warehouse, moq can be 1 roll (1.5*100m) or start will samples. Other color pls check swatch sheet, if have stock, can also take 1 roll. For customized color, we can make according to pantone color, moq will be 10 rolls.